hermes vocalcom documentation | hermes net hermes vocalcom documentation Découvrez le logiciel Hermes Net Version 5 et ses principales nouveautés, créé par Vocalcom pour engager vos clients avec un centre d'appel.
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Documentation. Campaign Administration Chat User Manual. CONCERNING THIS DOCUMENT. This document provides a description of the Vocalcom Chat campaign .Discover the Hermes Net Version 5 software and its main new features, created by Vocalcom to engage your customers, with a call center.Supervision is the real time monitoring tool in Hermes.NET. This tool allows a supervisor (or administrator) to view the activities of agents, queues, campaigns calls, IVR, and campaigns .Vocalcom [Hermes] Contact Center v4 - Administration Manual - Free ebook download as PDF File (.pdf), Text File (.txt) or read book online for free. Vocalcom - Modulo admin
For communication with the Hermes V5 Proxy (Vocalcom), the application opens a TCP (socket) to establish a bidirectional communication channel and will communicate with Hermes by .
Découvrez le logiciel Hermes Net Version 5 et ses principales nouveautés, créé par Vocalcom pour engager vos clients avec un centre d'appel.
Vocalcom Contact Center -Technical & Fonctionnal Presentation Hermes360.ENG - Free download as PDF File (.pdf), Text File (.txt) or read online for free. Scribd is the world's largest .Designed to manage omnichannel customer interactions like a single conversation, Vocalcom’s cloud call center software is a simple and user-friendly tool to manage all communication .
2.2 Call status report. This report gives an overview of the number of calls, the durations of calls, wrap-up and handling time of inbound calls based on their call status, for campaigns and .Hermes Edition V.5 and its applications are mostly managed via the administration module, simply called "Administration". This document explains in detail all the featuresDocumentation. Campaign Administration Chat User Manual. CONCERNING THIS DOCUMENT. This document provides a description of the Vocalcom Chat campaign management tool. Our teams will be delighted to bring you their advice and expertise if you feel the need. Do not hesitate to contact us.
Discover the Hermes Net Version 5 software and its main new features, created by Vocalcom to engage your customers, with a call center.Supervision is the real time monitoring tool in Hermes.NET. This tool allows a supervisor (or administrator) to view the activities of agents, queues, campaigns calls, IVR, and campaigns defined in the administration module.Vocalcom [Hermes] Contact Center v4 - Administration Manual - Free ebook download as PDF File (.pdf), Text File (.txt) or read book online for free. Vocalcom - Modulo adminFor communication with the Hermes V5 Proxy (Vocalcom), the application opens a TCP (socket) to establish a bidirectional communication channel and will communicate with Hermes by sending messages defined by the Hermes Protocol (Version 5).
Découvrez le logiciel Hermes Net Version 5 et ses principales nouveautés, créé par Vocalcom pour engager vos clients avec un centre d'appel.Vocalcom Contact Center -Technical & Fonctionnal Presentation Hermes360.ENG - Free download as PDF File (.pdf), Text File (.txt) or read online for free. Scribd is the world's largest social reading and publishing site.
Designed to manage omnichannel customer interactions like a single conversation, Vocalcom’s cloud call center software is a simple and user-friendly tool to manage all communication channels—voice, text messages, web, chat, e-mails, WhatsApp and social media—in a single platform that integrates seamlessly with your CRM application to .
2.2 Call status report. This report gives an overview of the number of calls, the durations of calls, wrap-up and handling time of inbound calls based on their call status, for campaigns and agents selected, in a defined time period (detailed by campaign).
Hermes Edition V.5 and its applications are mostly managed via the administration module, simply called "Administration". This document explains in detail all the featuresDocumentation. Campaign Administration Chat User Manual. CONCERNING THIS DOCUMENT. This document provides a description of the Vocalcom Chat campaign management tool. Our teams will be delighted to bring you their advice and expertise if you feel the need. Do not hesitate to contact us.
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Discover the Hermes Net Version 5 software and its main new features, created by Vocalcom to engage your customers, with a call center.Supervision is the real time monitoring tool in Hermes.NET. This tool allows a supervisor (or administrator) to view the activities of agents, queues, campaigns calls, IVR, and campaigns defined in the administration module.
Vocalcom [Hermes] Contact Center v4 - Administration Manual - Free ebook download as PDF File (.pdf), Text File (.txt) or read book online for free. Vocalcom - Modulo adminFor communication with the Hermes V5 Proxy (Vocalcom), the application opens a TCP (socket) to establish a bidirectional communication channel and will communicate with Hermes by sending messages defined by the Hermes Protocol (Version 5).Découvrez le logiciel Hermes Net Version 5 et ses principales nouveautés, créé par Vocalcom pour engager vos clients avec un centre d'appel.Vocalcom Contact Center -Technical & Fonctionnal Presentation Hermes360.ENG - Free download as PDF File (.pdf), Text File (.txt) or read online for free. Scribd is the world's largest social reading and publishing site.
Designed to manage omnichannel customer interactions like a single conversation, Vocalcom’s cloud call center software is a simple and user-friendly tool to manage all communication channels—voice, text messages, web, chat, e-mails, WhatsApp and social media—in a single platform that integrates seamlessly with your CRM application to .
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